White glove and assembly services

Home deliveries can be complex to manage, but by outsourcing your furniture home delivery services to Andrew Porter Ltd you can be sure your customers receive a reliable and outstanding service.

We can work at all levels to fulfil your home delivery services needs. Whether it's one-man delivery, two-man delivery, or a premium white glove service that you require, we can offer you the ideal package. We believe that our first-class standards of customer service set Andrew Porter Ltd apart from other furniture home delivery companies. 

Our two-man white glove delivery service ensures your customers experience a smooth and enjoyable delivery experience. Our smartly uniformed home deliveries teams will contact customers one hour prior to delivery/collection for convenience and will be prepared with blankets, shoe covers and gloves to protect customers' property.

The service includes unpacking and inspection of goods and positioning in the customers' homes, as well as assembly or installation. 

We can pick up from customers' addresses and remove or disconnect products to be replaced. We are also experienced in B2B deliveries.

In addition, we can provide three or four-man home delivery services teams for larger jobs, as well as specialist furniture installation. 

Our customer services department will call customers pre-delivery with AM/PM slots or rolling two or four hour time windows. Customers can track their deliveries live via our website and we also provide SMS liaison.

We provide a dedicated call centre, returned goods management services and regular delivery performance statistics.

Pre-delivery assembly

Andrew Porter Limited can now provide the pre-assembly of furniture, prior to delivery, to help our customers save money at the same time as improving quality standards.

As a retailer, manufacturer or wholesaler you can hand over the time-consuming task of assembling items including dining tables and chairs over to us, as a furniture home delivery company with more than 40 years of expertise.  We can also pre-assemble occasional furniture such as coffee tables, lamp tables and console tables.

Your product parts will be delivered to our warehouse in Lancashire, where we have created a dedicated assembly station.

Our highly trained staff will ensure the parts are sorted and then the products are carefully assembled. We carry out a full quality inspection before the product is delivered, so you and your customers can be 100% confident that the furniture is reaching the end user in perfect condition. Our specialist home delivery vehicles will deliver the assembled products straight to customers’ homes throughout the UK and Ireland.

We pride ourselves on our commitment to innovation that improves efficiency and offers great value for money to our customers. Our pre-delivery furniture assembly service is designed to do just that.  Because the furniture is not being assembled at individuals’ homes, it means our crews are on the road for less time, meaning more savings for you.

For more information on contact us on 0800 389 1222.